Christmas on the Rhine - MS Geoffrey Chaucer

BarPanorama LoungeSouvenir ShopTravel DeskReception BistroSuperior SuiteDeluxe Balcony SuiteDiamond Deck SuiteSuperior Stern Suite

Fitness/Wellness AreaHairdresserEmerald Deck Suite

KitchenRestaurantSuperior SuiteRuby Deck Suite

Sun DeckSplash PoolPutting GreenWheelhouseTerrace Area

If you’re looking to really spoil yourself, at a staggering 25 square metres (269 square feet), the world-class Diamond (upper) Deck Deluxe Balcony Suites are for you. Fifty percent larger than standard suites, they allow for an even more generous living area for the ultimate in space and comfort. In addition you will enjoy a private exterior balcony complete with table and chairs - perfect for an ‘al fresco’ breakfast should you wish or just a quiet morning coffee or a pre-dinner ‘sundowner’ whilst watching the world drift by. With the same fittings as standard suites, exquisitely and lavishly appointed to the very highest standard, plus complimentary soft cotton bathrobes and slippers adding the final little touch, this really is the epitome of river cruise luxury!FeaturesIndividual climate controlFloor to ceiling windows with outside balconyTwin beds which can be configured as doubleNespresso machine and tea making facilitiesSpacious ensuite bathroom with walk-in showerLuxury toiletries: shampoo, conditioner, shower gel, body lotion, soapTowels, bathrobes, slippers and hairdryerUK plug sockets & 2 USB charging pointsTable and chairsTelephone, radio and flat-screen TVSafe & mini fridgeTurn down service

Standard cabins on the Emerald Deck are slightly smaller, measuring approximately 16 square metres (172 square feet) and have smaller fixed windows. Some are available for sole occupancy (supplements may apply) and are subject to availability.FeaturesIndividual climate controlFixed windowTwin beds which can be configured as doubleNespresso machine and tea making facilitiesEnsuite bathroom with walk-in showerShampoo, conditioner, shower gel, body lotion, soapTowels, bathrobes, slippers and hairdryerUK plug sockets & 2 USB charging pointsTable and chairsTelephone, radio and flat-screen TVSafe & mini fridgeTurn down service

Bringing your cruise to another level, why not upgrade to a Superior Suite. Substantially larger at 23 square metres (247 sq. feet) and with the additional space devoted to the living area, you will immediately notice the benefit as you relax in your stylish surroundings. Of course the identical high quality furnishings and fittings as the standard suite are evident throughout, again with stunning views from the panoramic floor to ceiling sliding glass doors.FeaturesIndividual climate controlFloor to ceiling windows with French style balconyTwin beds which can be configured as doubleNespresso machine and tea making facilitiesEnsuite bathroom with walk-in showerLuxury toiletries: shampoo, conditioner, shower gel, body lotion, soapTowels, bathrobes, slippers and hairdryerUK plug sockets & 2 USB charging pointsTable and chairsTelephone, radio and flat-screen TVSafe & mini fridgeTurn down service

Standard Suites are 17 square metres (183 square feet) and feature full floor-to-ceiling glass doors and a French balcony.FeaturesIndividual climate controlFloor to ceiling windows with French style balconyTwin beds which can be configured as doubleNespresso machine and tea making facilitiesEnsuite bathroom with walk-in showerLuxury toiletries: shampoo, conditioner, shower gel, body lotion, soapTowels, bathrobes, slippers and hairdryerUK plug sockets & 2 USB charging pointsTable and chairsTelephone, radio and flat-screen TVSafe & mini fridgeTurn down serviceThe Diamond Standard Suites can be found on the Upper Deck and the Ruby Standard Suites can be found on the Middle Deck.

Bringing your cruise to another level, why not upgrade to a Superior Suite. Substantially larger at 23 square metres (247 sq. feet) and with the additional space devoted to the living area, you will immediately notice the benefit as you relax in your stylish surroundings. Of course the identical high quality furnishings and fittings as the standard suite are evident throughout, again with stunning views from the panoramic floor to ceiling sliding glass doors.FeaturesIndividual climate controlFloor to ceiling windows with French style balconyTwin beds which can be configured as doubleNespresso machine and tea making facilitiesEnsuite bathroom with walk-in showerLuxury toiletries: shampoo, conditioner, shower gel, body lotion, soapTowels, bathrobes, slippers and hairdryerUK plug sockets & 2 USB charging pointsTable and chairsTelephone, radio and flat-screen TVSafe & mini fridgeTurn down serviceThe Ruby Superior Suites are located on the Middle Deck and the Diamond Superior Suites are located on the Upper Deck.

At the Bistro with its open kitchen, large panoramic windows and al fresco seating, enjoy a more intimate dining experience whilst taking in the fantastic views. Here in the evenings the chef presents his personal signature dishes to a small number of diners with menus varying according to the seasons; this intimate dining experience can be reserved on board at no extra charge. When the weather allows the panoramic windows may be fully opened on to the terrace to allow a delightful al fresco dining experience. (complimentary)

The ship’s main restaurant is located on the Ruby (middle) Deck and here you will experience not only exceptional first class cuisine, but also the most attentive yet discreet service from the ship’s highly professional crew. So just sit back with a well-deserved glass of wine from the carefully selected wine list and delight in the wonderful elegance of your surroundings; beautifully laid tables for just 4 or 6 guests, crisp linen, deep wool carpets and warm wood panelling abound to offer a delectable dining experience of the highest order. (complimentary)

Stunning restaurant on the Main Deck serving buffet breakfast, buffet lunch and four-course dinner

At the Riverview Kitchen with its large panoramic windows, enjoy a more intimate dining experience whilst taking in the fantastic views. Here in the evenings the chef presents in the open kitchen a selection of locally inspired dishes which you can enjoy with your fellow guests; this intimate dining experience can be reserved on board at no extra charge. When the weather allows the panoramic windows may be fully opened on to the terrace to allow a delightful al fresco dining experience. (complimentary)

Lounge and bar to enjoy cocktails and the early risers' breakfast

The Diamond Deck is where you will find the very heart of the ship - the superb panoramic observation lounge and bar; a lounge in every sense of the word, complete with plenty of comfortable leather armchairs and sumptuous sofas where you can sink into warmly colourful cushions in beautiful quality fabrics with a freshly made cup of tea. A thick wool carpet feels lovely underfoot and the tasteful contemporary lighting above creates a welcoming and refined ambience, further complemented by the discreet and intuitive service resplendent of the finest five-star hotels. So just sit back with your favourite cocktail and take in the truly mesmerising view.

The superb panoramic observation lounge and bar; a lounge in every sense of the word, complete with plenty of comfortable leather armchairs and sumptuous sofas where you can sink into warmly colourful cushions in beautiful quality fabrics with a freshly made cup of tea. A thick wool carpet feels lovely underfoot and the tasteful contemporary lighting above creates a welcoming and refined ambience, further complemented by the discreet and intuitive service resplendent of the finest five-star hotels. So just sit back with your favourite cocktail and take in the truly mesmerising view.

The Souvenir Shop can be found on the Diamond Deck. 

The magnificent and unique Sun Deck illustrates our considered depth of design with a second staircase amidship affording convenient Sun Deck access. Head on up to this truly spectacular deck and what could be better than watching life ashore slip by from the comfort of a sun lounger, perhaps under shade if the weather gets too hot! There’s always the refreshing splash pool too or why not try your hand on the putting green. Then take a refreshingly long drink and that book you’ve been meaning to read for ages on to the lovely terrace area at the fore of the ship, located right in front of the wheelhouse where you can view the Captain and his team skilfully navigating the twisting river and enjoy truly ‘driving seat’ views. Take a deep breath and relax into the pace of river cruise life – now you’re really on holiday!Please note: The Sun Deck is only accessible by stairs.

The Reception and Travel Desk can be found on the Diamond Deck.

A daily programme is produced on board and delivered to your cabin each evening, detailing the following day’s activities.On our river cruises we love to take you right into the heart of each town or city you visit along the way, and during your cruise local guides will offer a variety of guided walking tours, panoramic coach tours and/or visits to museums and local cultural favourites such as a wine tasting in Burgundy and a train journey through the Swiss mountains. You will have a good mix of touring and free time to learn about the history and the little quirks of each place, with plenty of time to explore at your own leisure. Please check the itinerary of the cruise for more specific details.Optional excursionsVisits to places of interest are organised for most of the days of your holiday, but it it is not compulsory that you go on all the included experiences that have been arranged.Please note: entrance fees to museums are not usually included in the price of your holiday.

On the Emerald (lower) Deck is the fitness centre, perfect for working off all those delicious meals or for something less strenuous treat yourself to a relaxing massage. So you will always look your best there is a hairdresser’s too which also offers manicure and pedicure treatments. Simply put, these world-class ships, elegant and refined in the truest sense, take the idea of river cruising to another level – it really doesn’t get better than this!

Spa and wellness area featuring Nail Salon and Hairdressing Service

Head on up to this truly spectacular deck and what could be better than watching life ashore slip by from the comfort of a sun lounger, perhaps under shade if the weather gets too hot! There’s always the refreshing splash pool too or why not try your hand on the putting green. Then take a refreshingly long drink and that book you’ve been meaning to read for ages on to the lovely terrace area at the fore of the ship, located right in front of the wheelhouse where you can view the Captain and his team skilfully navigating the twisting river and enjoy truly ‘driving seat’ views. Take a deep breath and relax into the pace of river cruise life – now you’re really on holiday!

On the Emerald (lower) Deck is the fitness centre, perfect for working off all those delicious meals or for something less strenuous treat yourself to a relaxing massage. So you will always look your best there is a hairdresser’s too which also offers manicure and pedicure treatments. Simply put, these world-class ships, elegant and refined in the truest sense, take the idea of river cruising to another level – it really doesn’t get better than this!

The minimum age limit is 12 years old at the date of departure. We reserve the right to limit the number of children on any particular cruise. Any minor must be accompanied by and share a cabin with an adult aged 21 or over. If the adult is not the minor’s parent, a ‘Parental Consent Guardianship Form’ must be signed by a parent or legal guardian prior to sailing.

Our ships are fully air-conditioned throughout. Each cabin has individual air-conditioning and heating controls.

The minimum age limit is 12 years old at the date of departure. We reserve the right to limit the number of children on any particular cruise. Any minor must be accompanied by and share a cabin with an adult aged 21 or over. If the adult is not the minor’s parent, a ‘Parental Consent Guardianship Form’ must be signed by a parent or legal guardian prior to sailing.

We cater for most dietary requirements, please ensure you advise our sales team when making the booking.

We want to ensure you make the correct choice before you book your holiday with us. If you have any concerns regarding the suitability of the holiday due to reduced mobility we would encourage you to contact us or call us on 01283 688 518 to discuss these concerns.MooringDue to the popularity of river cruising at some mooring places, or where our ship is moored alongside another vessel, access to the ship may be via the sun deck and require the navigation of steps so passengers must be able to walk on and off the ship themselves, without the use of crutches or other aids, as gangplanks can be positioned at a steep angle.On boardOur ships are not adapted for wheelchair access; if you are intending to take a wheelchair or mobility scooter with you, it is essential that you please contact us to let us know. Wheelchairs and mobility scooters can be used on excursions however cannot be used on board the ships due to safety reasons and must not be left in corridors, the lounge or restaurant or any other public areas, but must be stored at reception.River cruises operate with a smaller crew than ocean cruises and do not have the crew available to personally attend to passengers with reduced mobility; therefore, a travelling companion would need to be able to help with any physical needs.Whilst most of our ships have a lift on board, it does not operate to all decks.River cruising on European rivers offers the opportunity to take in the scenery from the comfort of the ship. If you are unable to do some of the shore excursions, your river cruise can still be enjoyable and worthwhile, so please contact us with any concerns or questions you may have.Shore ExcursionsFor our river cruises which include an extension and feature a hotel stay, the hotels we use have been chosen due to their location and standard, the facilities offered can differ, it is therefore important that we make the appropriate enquiries with our suppliers on your behalf to ensure any special needs or requests can be catered for.AccommodationFor our river cruises which include an extension and feature a hotel stay, the hotels we use have been chosen due to their location and standard, the facilities offered can differ, it is therefore important that we make the appropriate enquiries with our suppliers on your behalf to ensure any special needs or requests can be catered for.Overseas Transport ArrangementsAll of our tours involve coach travel. The coaches we use have not been adapted for wheelchair access.Air TravelWe are able to arrange airport assistance, from the check-in desk to the plane, for anyone with reduced mobility. This is a free service which must be arranged with the airline prior to travel. If you would like us to arrange this assistance for you it needs to be pre-booked more than 48 hours before your flight departs.EurostarIf you have reduced mobility and are travelling by Eurostar to your cruise, please contact us. Should you need to travel in your own wheelchair, Eurostar does have specially adapted wheelchair spaces which need to be pre-booked. If you would like assistance at St. Pancras, we can provide you with information and contact details for Eurostar Assist, although we cannot reserve this service for you directly.

There is no requirement to bring formal dress - smart/casual is acceptable for both day and evening as there is no dress code enforced. However, men are requested not to wear shorts for dinner or vest tops at any time in the dining room. You may wish to wear a jacket and tie for dinner. The Chef's Dinner offers the opportunity, should you wish, for more special attire.

We have a drinks package included for all European river cruises in 2024, 2025 and 2026.Superior Drinks PackageFor all 2024 and 2025 European river cruises:Over lunch in our restaurants enjoy unlimited drinks from a choice of:Red, white, rosé and sparkling house wine, including non-alcoholicDraught beer, including non-alcoholicA selection of soft drinks and juicesThen from 6 pm until midnight in our bar and restaurants, enjoy all of the above, plus unlimited drinks from a choice of:Our cocktail and mocktail of the dayHouse spirits and mixers (including gin, vodka, rum and whisky)A recommended regional wine during dinnerMartini & Sherry pre-dinnerPort & Brandy after dinnerAll-inclusive drinks packageAvailable on 2026 European river cruise departuresAvailable from 10am to midnight each day:Red, white, rosé and sparkling house wine, including non-alcoholic?A choice of draught beer, including non-alcoholic?A selection of soft drinks and juices??Our cocktail and mocktail of the day?House spirits and mixers including vodka, gin, rum, whisky, martini, sherry, brandy, port and Baileys (excluding liqueurs)Daily recommended wines ?Tea and coffee from the bar

A limited laundry service is available on board, except on the day of disembarkation. A dry cleaning service is not available.

If you have any concerns about your health whilst on tour, please see your Cruise Director or Concierge. They will be able to advise you about chemists and availability of doctors, etc. In an emergency you could always phone our emergency number as issued on your itinerary. There are no on-board medical personnel, although specific crew members will have basic first aid training. However, the ship can stop at any time to transfer any passenger requiring emergency medical attention to local medical facilities.

Do the coaches have wheelchair access?The coaches we use have not been adapted for wheelchair access.Please note: all of our tours involve coach travel. Can I arrange airport assistance?We are able to arrange airport assistance for anyone with reduced mobility.This is a free service which must be arranged with the airline prior to travel.If you would like us to arrange this assistance for you, it needs to be pre-booked more than 48 hours before your flight departs.Eurostar accessibilityIf you have reduced mobility and are travelling on one of our Eurostar tours please contact us.Should you need to travel in your own wheelchair, Eurostar does have specially adapted wheelchair spaces which need to be pre-booked.If you would like assistance at St. Pancras we can make Eurostar Assist aware of this requirement, you would then need to make your way to the Eurostar Assist desk at St. Pancras at least 60 minutes prior to your departure.Are the hotels accessible?The hotels we use have been chosen due to their location and standard, the facilities offered can differ, it is therefore important that we make the appropriate enquiries with our suppliers on your behalf to ensure any special needs or requests can be catered for.How do I make a special request regarding my mobility?We want to ensure you make the correct choice before you book your holiday with us.If you have any concerns or special requests you would like to make regarding your reduced mobility, we encourage you to contact us 01283 688 206 to discuss these concerns. Will there be lots of walking required?We include guided tours, however due to the natural terrain of the locations we visit these may be a challenge for anyone with reduced mobility.Are there any accessibility challenges on the excursions?We also sometimes use different modes of transport to complete our itinerary which includes, though not limited to: boats, trains and jeeps. These may also pose a challenge for anyone with reduced mobility.Can I take my own wheelchair with me on board?Our ships are not adapted for wheelchair access. If you are intending to take a wheelchair or mobility scooter with you, it is essential that you contact us to let us know.Wheelchairs and mobility scooters can be used on excursions but they cannot be used on board the ships due to safety reasons and must not be left in corridors, the lounge or restaurant or any other public areas. They must be stored in your cabin.Will I be able to get on and off the ship with ease?Due to popularity of river cruising when there is more than one ship in port, the ships could be moored alongside each other.If our ship happens to be moored away from the landing pier disembarking could involve walking across gang planks and the sun deck of other ships.Passengers must be able to walk on and off the ship themselves, without the use of crutches or other aids, as gangplanks can be positioned at a steep angle.Will there be assistance available on board?River cruises operate with a smaller crew than ocean cruises and do not have the crew available to personally attend to passengers with reduced mobility, therefore a travelling companion would need to be able to help with any physical needs.Are there any accessibility challenges on the excursions?The itinerary we include with our river cruises involves shore excursions visiting places with cobbled streets which can be on an incline making navigation of these streets difficult for anyone with reduced mobility.If you can’t do many shore excursions, river cruising in Europe can still be very enjoyable and worthwhile. Cruising down the Rhine, Danube or any of the European rivers we offer gives you the opportunity to take in the spectacular scenery and there is a lot to enjoy from the comfort of the ship. Please contact us with any concerns you may have.Are there lifts between decks?Whilst most of our ships have a lift on board, it does not operate to all decks.We include mobility information regarding lifts between decks on each ship under the deck plan section of the page. You may wish to view all of our ships before booking.

Smoking, including e-cigarettes, is not permitted anywhere on board except for designated areas on the sun deck.More and more countries in Europe are adopting a stricter legislation on smoking in public places. Smoking is not allowed on any public transport and there may be other restrictions in hotels, bars and restaurants.

Water levels on rivers can fluctuate on a daily basis. In serious cases it is possible that the itinerary can be affected with little or no warning. Should the ship be unable to follow the planned itinerary, we will do all we can to ensure all places are visited by alternative means, usually by coach.