Discover South Korea with Tokyo

Discover South Korea with Tokyo

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13 Days From

$6655

$6214

Discover South Korea with Tokyo

13 Days Starting in Seoul, South Korea and ending in Tokyo, Japan

Visiting: Seoul, Gyeongju, Busan, Tokyo

Tour operator:

Globus

Tour code:

OSE-2025

Guide Type:

Fully Guided

Physical rating:

Medium

Tour operated in:

English

Activities:

Sightseeing, Walking

From: $6655 $6214 Operator discount: -$441

NB: Prices correct on 21-Nov-2024 but subject to change.

Tour Overview

Embark on an unforgettable journey through South Korea and Japan with our "Discover South Korea with Tokyo" tour. Begin in Seoul, where ancient history meets modern innovation, and explore iconic sites like Gyeongbokgung Palace and the Korean Demilitarized Zone (DMZ). Travel by high-speed train to Gyeongju, the "Museum without Walls," and visit the stunning Bulguska Temple. Continue to Busan for a blend of historic villages and vibrant city life, including a Korean cooking class and a visit to the Jagalchi fish market. Conclude your adventure in Tokyo, experiencing the city's rich culture with visits to Meiji Shrine, Tokyo Skytree, and the Samurai and Ninja Museum. Enjoy guided tours, unique experiences, and luxurious accommodations throughout this culturally immersive tour.

Highlights

  • Arrive in Seoul, South Korea, and explore the nation's capital with its ancient history and modern innovation.

  • Visit Gyeongbokgung Palace, the largest and most impressive of Seoul’s five palaces, and experience the ceremonial changing of the guard.

  • Journey to the Korean Demilitarized Zone (DMZ) for an unforgettable tour of the world’s most fortified border.

  • Travel by high-speed train to Gyeongju, known as the “Museum without Walls” due to its rich cultural history and natural beauty.

  • Explore Bulguska Temple and Gyeongju National Museum, and end the day with a walk to Woljeong Bridge and Wolji Pond.

  • Visit Yangdong Folk Village, one of the best-preserved historic villages dating back to the Joseon Dynasty, and continue to Busan.

  • Take a walking tour of Gamcheon, an artistic center with galleries and cafés, and participate in a Korean cooking class.

  • Fly to Tokyo and visit Meiji Shrine, Tokyo Skytree, and the Samurai and Ninja Museum for a hands-on history lesson.

Places You'll See

Fraser Place Namdaemun Seoul

Lahan Select Gyeongju

Park Hyatt Hotel Busan

Hilton Tokyo

Itinerary

Expand All

Day 1: Arrive In Seoul,South Korea

Location: Seoul

Accommodation Name: Fraser Place Namdaemun Seoul

Welcome to Seoul, the nation’s capital. With its ancient history and modern innovation, the city is full of opportunities to experience the traditional culture. Hotel check-in is available mid-afternoon.
ARRIVE IN SEOUL, SOUTH KOREA Old & New in the Capital City Welcome to Seoul, the nation’s capital. With its ancient history and modern innovation, the city is full of opportunities to experience the traditional culture. Hotel check-in is available mid-afternoon.

Day 2: Seoul

Location: Seoul

Accommodation Name: Fraser Place Namdaemun Seoul

Meals Included: Breakfast, Lunch, Dinner

Begin your vacation with a visit to Gyeongbokgung Palace, the largest and most impressive of Seoul’s five palaces. Continue to the National Museum of Contemporary Korean History to learn how Korea has transformed from an agricultural society to an economic powerhouse. After lunch at a local restaurant, explore Gwangjang traditional market, one of the oldest in Korea. Then, visit Bukchon Hanok Village, home to over 900 hanoks (traditional Korean houses). This historic district has been restored to evoke the country’s timeless charm. Tonight, your Tour Director hosts a special welcome dinner featuring Korean BBQ!
SEOUL Palace Gates & Plentiful Plates Begin your vacation with a visit to Gyeongbokgung Palace, the largest and most impressive of Seoul’s five palaces. Continue to the National Museum of Contemporary Korean History to learn how Korea has transformed from an agricultural society to an economic powerhouse. After lunch at a local restaurant, explore Gwangjang traditional market, one of the oldest in Korea. Then, visit Bukchon Hanok Village, home to over 900 hanoks (traditional Korean houses). This historic district has been restored to evoke the country’s timeless charm. Tonight, your Tour Director hosts a special welcome dinner featuring Korean BBQ! (B,L,D)

TOUR HIGHLIGHT
COLORFUL DYNASTIES & CULTURAL DRESS Gyeongbokgung Palace is the main royal palace of the Joseon Dynasty, originally built in 1395. The palace complex was razed by the Japanese invasion of 1592 and sat abandoned for nearly 300 years before it was rebuilt in the mid-19th century. Tour the palace and witness the ceremonial changing of the guard. If you wish, experience a taste of Korean culture and don a traditional outfit called hanbok for memorable photos of your visit.

Day 3: Seoul

Location: Seoul

Accommodation Name: Fraser Place Namdaemun Seoul

Meals Included: Breakfast

Journey to the Korean Demilitarized Zone (DMZ) for an unforgettable tour of the world’s most fortified border. Your Local Guide will explain the various sites and exhibitions including the Freedom Bridge, 3rd Infiltration Tunnel, Imjingak Park, the DMZ Museum, and the Dora Observatory. Return to Seoul and enjoy the balance of the day at your leisure. Consider an optional rickshaw ride through the city’s popular streets and alleyways.
SEOUL A Tale of Two Countries Journey to the Korean Demilitarized Zone (DMZ) for an unforgettable tour of the world’s most fortified border. Your Local Guide will explain the various sites and exhibitions including the Freedom Bridge, 3rd Infiltration Tunnel, Imjingak Park, the DMZ Museum, and the Dora Observatory. Return to Seoul and enjoy the balance of the day at your leisure. Consider an optional rickshaw ride through the city’s popular streets and alleyways. (B)

TOUR HIGHLIGHT
A LEGENDARY LAND Since 1953, the DMZ has separated North and South Korea. This stretch of land measures about 160 miles long and 2.5 miles wide. For decades, it has been steeped in history and intrigue. Please note this is a politically sensitive area, so tour with discretion.

Day 4: Seoul,Gyeongju

Location: Gyeongju

Accommodation Name: Lahan Select Gyeongju

Meals Included: Breakfast, Dinner

Travel by high-speed train to Gyeongju, often called the “Museum without Walls” due to its rich cultural history and natural beauty. The capital of the ancient Silla Kingdom, the city today is known for its relics, temples, and palaces. Upon arrival, visit Golgulsa Temple for a unique opportunity to [LF] experience the lifestyle of Korean Buddhist monks.
SEOUL–GYEONGJU Relics & Rituals Travel by high-speed train to Gyeongju, often called the “Museum without Walls” due to its rich cultural history and natural beauty. The capital of the ancient Silla Kingdom, the city today is known for its relics, temples, and palaces. Upon arrival, visit Golgulsa Temple for a unique opportunity to [LF] experience the lifestyle of Korean Buddhist monks. (B,D)

LOCAL FAVORITE
MOVING THE MIND Learn the traditional Korean form of moving meditation called Sunmodo, developing mindfulness through motion. You’ll also learn about temple etiquette and try your hand at archery before enjoying dinner at the temple.

Day 5: Gyeongju

Location: Gyeongju

Accommodation Name: Lahan Select Gyeongju

Meals Included: Breakfast

Your full day sightseeing tour of Gyeongju includes a visit to Bulguska Temple and Gyeongju National Museum. End your day with a walk to Woljeong Bridge and Wolji Pond.
GYEONGJU Pavilions, Pagodas & Parks Your full day sightseeing tour of Gyeongju includes a visit to Bulguska Temple and Gyeongju National Museum. End your day with a walk to Woljeong Bridge and Wolji Pond. (B)

TOUR HIGHLIGHT
CULTURE & TRADITION Visit Bulguska Temple with its ancient wooden pavilions and pagodas built on lush, forested hills. Within the temple complex is stunning Seokguram Grotto, one of Asia’s finest shrines, with its large Buddha statue overlooking the Sea of Japan. Then, visit Gyeongju National Museum, housing artifacts reflecting the art, culture, and history of the Silla dynasty, and Tumuli Park to see several tombs from the Silla period, including King Michu.

Day 6: Gyeongju,Busan

Location: Busan

Accommodation Name: Park Hyatt Hotel Busan

Meals Included: Breakfast, Dinner

This morning, visit Yangdong Folk Village, one of the best-preserved historic villages dating back to the Joseon Dynasty. Then, continue to Busan, South Korea’s second-largest city, known for its stunning beaches and harbor views. Before dinner at local restaurant, join your Tour Director for a coastal walk on Dongbaekseom Island.
GYEONGJU–BUSAN Historic Village & Harbor Views This morning, visit Yangdong Folk Village, one of the best-preserved historic villages dating back to the Joseon Dynasty. Then, continue to Busan, South Korea’s second-largest city, known for its stunning beaches and harbor views. Before dinner at local restaurant, join your Tour Director for a coastal walk on Dongbaekseom Island. (B,D)

TOUR HIGHLIGHT
CONFUCIOUS SAYS Surrounded by forested mountains and open fields, Yangdong Folk Village features clusters of houses with mud walls and thatched roofs facing the river. Visit the village shrine and Confucius school, and stroll along the village trail to admire the traditional hanoks.

Day 7: Busan

Location: Busan

Accommodation Name: Park Hyatt Hotel Busan

Meals Included: Breakfast, Lunch

Sightseeing today starts with a walking tour of Gamcheon, originally founded by refugees of the Korean War and today transformed into an artistic center with galleries and cafés. Participate in a [LF] Korean cooking class for lunch, then proceed to Jagalchi fish market, Korea’s largest and most famous seafood market. This afternoon, take a cable-car ride across the ocean for panoramic views of Songdo Beach and rock cliffs. You’ll also experience stunning views from Songdo Yonggung Supension Bridge.
BUSAN Beautiful Busan Sightseeing today starts with a walking tour of Gamcheon, originally founded by refugees of the Korean War and today transformed into an artistic center with galleries and cafés. Participate in a [LF] Korean cooking class for lunch, then proceed to Jagalchi fish market, Korea’s largest and most famous seafood market. This afternoon, take a cable-car ride across the ocean for panoramic views of Songdo Beach and rock cliffs. You’ll also experience stunning views from Songdo Yonggung Supension Bridge. (B,L)

LOCAL FAVORITE
LOCAL FLAVORS Korean cuisine is unmatched! Learn authentic and local specialties during a cooking class under the instruction of a local chef. You’ll also have the opportunity to taste local rice wine. Collect the recipes and try to recreate your masterpiece at home.

Day 8: Busan

Location: Busan

Accommodation Name: Park Hyatt Hotel Busan

Meals Included: Breakfast

This morning, visit Un Cemetery which honors fallen soldiers from the Korean War. Later, enjoy a tea tasting. Enjoy the rest of the day at your leisure.
BUSAN Korea to the Tea This morning, visit Un Cemetery which honors fallen soldiers from the Korean War. Later, enjoy a tea tasting. Enjoy the rest of the day at your leisure. (B)

TOUR HIGHLIGHT
BERRY GOOD TEA Experience Korea’s floral tea culture as you taste different types of local floral and herbal teas to soothe the senses with aromatic flavors. Learn how to create your own blend!

Day 9: Busan,Seoul

Location: Seoul

Accommodation Name: Fraser Place Namdaemun Seoul

Meals Included: Breakfast, Dinner

Fly to Seoul, then visit Insadong Arts and Craft Street, a vibrant hub for Korean traditional culture and craftsmanship. Walk along the Seoul City Wall, built more than 600 years ago. Tonight, your Tour Director hosts a farewell dinner to celebrate your discovery of Korea.
BUSAN–SEOUL Seoul Searching Fly to Seoul, then visit Insadong Arts and Craft Street, a vibrant hub for Korean traditional culture and craftsmanship. Walk along the Seoul City Wall, built more than 600 years ago. Tonight, your Tour Director hosts a farewell dinner to celebrate your discovery of Korea. (B,D)

Day 10: Seoul,Tokyo,Japan

Location: Tokyo

Accommodation Name: Hilton Tokyo

Meals Included: Breakfast

Today, fly to Tokyo, the capital of Japan, where you will be met by a Globus representative. Please note: Your Tour Director does not accompany you to Japan.SEOUL–TOKYO, JAPAN So long, Seoul! Today, fly to Tokyo, the capital of Japan, where you will be met by a Globus representative. (B) Please note: Your Tour Director does not accompany you to Japan.

Day 11: Tokyo

Location: Tokyo

Accommodation Name: Hilton Tokyo

Meals Included: Breakfast, Lunch

TOKYO Tokyo Go! Today, meet your Local Guide and hop on Tokyo’s subway system for a private guided sightseeing tour of the city. Start with a visit to Meiji Shrine, a magnificent 20th-century Shinto monument set in a man-made forest. Reach new heights at Tokyo Skytree. Tour the Samurai and Ninja Museum for a hands-on history lesson of Japan’s famous warriors, including the armor, weapons, and swords from the Medieval era. Lastly, visit bustling Nakamise shopping arcade and Asakusa Kannon Temple, the oldest of their kind in Tokyo. (B,L)TOUR HIGHLIGHT TOUCH THE SKY Ascend to Sorakara Point on the 450th floor of soaring Tokyo Skytree. Reach the highest point accessible to visitors at some 450 meters(1500 feet). Marvel at the stunning panoramic views over the city and, on a clear day, Mount Fuji.

Day 12: Tokyo

Location: Tokyo

Accommodation Name: Hilton Tokyo

Meals Included: Breakfast

• Enjoy a full day at your leisure.
TOKYO Get to Know Tokyo

• Enjoy a full day at your leisure. (B)

ENHANCED FREE TIME
EXPLORE MORE in Tokyo with a full day at leisure for your own discoveries. Utilize your included Tokyo Metro Pass to explore more of Tokyo’s unique neighborhoods, take a day trip to Mount Fuji, or visit the street-food markets for local specialties.

Day 13: Tokyo

Location: Tokyo

Accommodation Name: Hilton Tokyo

Meals Included: Breakfast

Your tour ends with breakfast this morning.
TOKYO Safe travels until we meet again! Your tour ends with breakfast this morning. (B)

What's Included

  • Accommodation

    Stay at Fraser Place Namdaemun Seoul, Lahan Select Gyeongju, Park Hyatt Hotel Busan, and Hilton Tokyo.

  • Meals

    Daily breakfast is included, along with several lunches and dinners as specified in the itinerary.

  • Guided Tours

    Guided sightseeing tours in Seoul, Gyeongju, Busan, and Tokyo, including visits to historical sites, museums, and markets.

  • Transportation

    High-speed train from Seoul to Gyeongju and flights from Busan to Seoul and Seoul to Tokyo.

  • Special Experiences

    Unique experiences such as a Korean cooking class, tea tasting, and a visit to the Korean Demilitarized Zone (DMZ).

What's Not Included

  • International Flights

    International flights to and from the starting and ending points of the tour are not included.

  • Travel Insurance

    Travel insurance is not included and is recommended for all travelers.

  • Personal Expenses

    Personal expenses such as souvenirs, additional meals, and optional activities are not included.

  • Visa Fees

    Visa fees for entry into South Korea and Japan are not included.

  • Gratuities

    Gratuities for guides, drivers, and hotel staff are not included.

UNESCO Sites

Bulguska Temple|Seokguram Grotto

Accommodation

In Seoul, stay at Fraser Place Namdaemun Seoul. In Gyeongju, enjoy the Lahan Select Gyeongju. In Busan, relax at the Park Hyatt Hotel Busan. In Tokyo, unwind at the Hilton Tokyo.

Notes

While Seoul's Bukchon Hanok Village is rich in Korea's ancient history, please be considerate of its current, local residents while touring.

Visiting the DMZ on Day 3 requires a passport.

Meals

12 Breakfasts, 3 Lunches, 4 Dinners

Check out our Q&As

  • What unique experiences are included in the tour?

    The tour includes unique experiences such as a Korean cooking class, tea tasting, and a visit to the Korean Demilitarized Zone (DMZ).

  • What kind of transportation is used during the tour?

    The tour utilizes high-speed trains for travel from Seoul to Gyeongju, and flights from Busan to Seoul and then to Tokyo. In Tokyo, the subway system is used for guided sightseeing.

  • What types of accommodations are provided during the tour?

    Accommodations include Fraser Place Namdaemun Seoul in Seoul, Lahan Select Gyeongju in Gyeongju, Park Hyatt Hotel Busan in Busan, and Hilton Tokyo in Tokyo.

  • Are meals included in the tour package?

    Yes, daily breakfast is included, along with several lunches and dinners as specified in the itinerary.

  • What are some of the key historical sites visited in South Korea?

    Key historical sites in South Korea include Gyeongbokgung Palace, the Korean Demilitarized Zone (DMZ), Bulguska Temple, Gyeongju National Museum, and Yangdong Folk Village.

  • What activities are planned in Tokyo?

    In Tokyo, activities include visiting Meiji Shrine, Tokyo Skytree, the Samurai and Ninja Museum, Nakamise shopping arcade, and Asakusa Kannon Temple. There is also a full day at leisure for personal exploration.

  • Is there any free time during the tour?

    Yes, there is free time allocated in the itinerary, including a full day at leisure in Tokyo for personal exploration.

  • What is the significance of the Korean Demilitarized Zone (DMZ) visit?

    The DMZ visit offers an unforgettable tour of the world's most fortified border, with explanations of various sites and exhibitions including the Freedom Bridge, 3rd Infiltration Tunnel, Imjingak Park, the DMZ Museum, and the Dora Observatory.

  • What cultural experiences are included in the tour?

    Cultural experiences include visiting traditional markets like Gwangjang market, exploring Bukchon Hanok Village, participating in a Korean cooking class, and tea tasting.

  • Are international flights included in the tour package?

    No, international flights to and from the starting and ending points of the tour are not included.

  • How long has the tour company been trading?

    For over 90 years.

  • Will the accommodation included meet local health and safety regulations?

    Yes

  • What policies are in place for Covid-19?

    Please contact us for latest Covid-19 policies

  • What documents will I receive before I travel?

    Travel documents, including any air tickets, itineraries, and other information, are available approximately two to three weeks prior to departure provided full payment has been received.

  • What Ethical Travel credentials does the tour company have?

    The Globus Lighthouse Project - an illuminating initiative where we can all come together to tread lightly and give generously for the globe's greater good. Globus, along with sister companies Avalon Waterways and Cosmos, invite our travellers and partners to help us in supporting causes that provide for a more sustainable planet and a brighter tomorrow.

Reviews of this operator

Lisset  

Great Value for your Money

19-Dec-2022

This is my second time travelling with Globus, would have been my third if not for COVID. The way they plan everything is super organized, the tour managers are very caring and knowledgeable. We always enjoy all the site visits planned for each trip. They start by picking you up from the airport and from then on everything is taken care of up until the last day of your trip, even dropping you off at the airport not matter the time of day or night. The hotels at every city are always great and centrally located so you can walk around during your free time or plan your own visits to different sites.

Joan Cupp (Google Reviewer)  

My go-to escorted travel Co My...

01-Mar-2024

My go-to escorted travel Co My 4th trip with Globus and the did not disappoint. The sales deals they offer make it affordable for me to travel. All of the guides are well versed in the history of the area you travel in.

David R  

What a wonderful trip, thanks Globus

10-Jan-2023

Globus is my favorite travel agency. I tried others, but always come back to Globus. It is a 100% stress free one-stop shop. Easy booking with flight, hotel, transportation and travel insurance all in one place. Great customer service at reasonable prices. Lots of information prepared for the trip to handle travel logistics. I planned and booked my trip within 24 hours. Highly recommended to everyon

Alexander Wright  

Great guide, accommodations, and tours.

28-Dec-2022

We had a fantastic guide, with a great mix of free time and guided tours.

CTRTeach 11  

Globus exceeded my expectations!

20-Dec-2022

This is my first Globus tour. I was pleasantly surprised with the depth and quality. The hotels were top notch, and the cruise on the Nile exceeded my expectations. The cabins were roomy and comfortable, and the food was very good.

Nancy Arias  

The experience was amazing!!

30-Dec-2022

The trip was amazing. Our tour guide was so kind and very knowledgeable. I needed to attend a very important meeting via zoom. She was very understanding and accommodating to my needs and made it happen. I was very grateful! Our driver was by far the best driver I’ve ever encountered! I was beyond impressed with our guide, driver and trip!! I will definitely be back for another adventure!!

Irish Beth Maddock (Google Reviewer)  

Did the Globus Highlands and...

30-Sep-2023

Did the Globus Highlands and Islands Scottish Tour with Ian and Allister. What a trip!! With his sharp wit, immense knowledge and fun humour, Ian absolutely brought Scotland to vivid life with his many tales, informative quips and total, utter passion for history. Was spellbound. Am so VERY thankful I had the opportunity to be on Ian's last bus tour before retiring with Globus. In addition, to being so hard working and helpful, with Allister our driver, I cannot tell you how safe and secure I felt in his capable driving hands. He had some very awkward traffic and interesting roads to navigate with our large bus, (especially on the islands and up north) but he handled it all expertly and without a hitch. So much so, I was able to relax and enjoy the journey. All in all, with our tour, you could tell both these kind men cared very much for those of us who needed the extra help and advice. Made my bucket list trip to Scotland so memorable and wonderful. Thank you Ian and Allister! Globus is truly fortunate to have you both.

Patty Walker (Google Reviewer)  

Specifically, Cosmos Tour of Ireland...

11-Aug-2024

Specifically, Cosmos Tour of Ireland and Scotland. August 2024. Let me begin with the positive , the Tour guide was knowledgable, personable and educated! He also was extremely professional and took a genuine interest in providing the highest quality of service to the client. The bus was clean and comfortable and well maintained. The driver was highly experienced and provided excellent transportation. The excursions were acceptable and enjoyable. The Variety of age groups on the trip made for wonderful traveling companions. But unfortunately, that is where the positive ends. The Leonardo hotels that are part of the chain and experience for this specific tour are below quality. We spent a night in a room with a leak in the ceiling. That was known before we checked in and continued to leak while we were there. Another Leonardo hotel, we could not get out of our room. Due to the carpet being ripped up and blocking the door. Most of these hotels I would have walked away from, had I been on my own individual trip. The customer service is missing, customer safety is also missing in these hotels. There is lack of concern to assist customers to their rooms even when it is there responsibility to change the room, there isn't assistance offered. Never have I experienced where you had to absolutely be your own advocate. Because there is no customer concern or care. Quality of food provided is also below standards. It is frowned upon if you request something and often denied. We even had a situation where another individual was placed in the same room we were in and it was considered a "oh well too bad for you." Again, we had to transport our own luggage and bags to a new room. Only after we were our own advocates. We said this stranger and ourselves are not going to stay in the same room. Finally, we received a good room, a room that would be found acceptable in every day normal travel, and we had to change again. Because there was a missing part in a Radiator and this was known to the hotel but yet they still booked us into a room. The radiator would not turn off and the room was steaming hot. So once again, we had to transfer all of our luggage and personal items and trudged down stairwell and elevators to once again change rooms. This is so sad for a bucket list, once in a lifetime, save your money and go on your anniversary trip. The rooms are old and out, dated with stains and tears in carpets and materials. Some of the missing items are a safety concern. Buyer beware! The communication for traveling in other countries is not to the level of customer service and satisfaction that we are used to, we did not expect this level of unacceptable accommodations, much like staying in a hostile. It is the Globus/Cosmos Travel companies responsibility to make sure their accommodations for housing is up to the level of expectations of their customers. The accommodations provided are a reflection of Globus/Cosmos business model and integrity in the global travel industry. This is not everything we experienced, but just a few examples. At this time, their brand appears to be old, outdated, without concern or care for the safety of their clients or their health and welfare as applied to accomodations.Customer service, is their lost art. Choose carefully for travel service. And I would not recommend Globus or Cosmos.

Suneetha Raja (Google Reviewer)  

I have done Newfoundland &...

06-Jul-2024

I have done Newfoundland & Labrador with Iceberg Festival tour with Globus in June 2024. It was absolute rubbish for the price I paid towards the tour. Terrible hotels, horrible meals, barely any sightseeing that is worth while the visit, most importantly, the Iceberg festival never happened. Globus sold this specific tour departure date as the only way to attend this supposed Iceberg Festival. I felt cheated after paying 3527£ for a 13 day tour considering the only reason I picked this departure date was because I wanted to attend this Iceberg festival. I could have used my time and money in a better way doing a different tour with another company. A Canadian company who did the exact same tour is doing it for £2400. I have been travelling with Globus and Cosmos tours since 2008. However, this company tours have been terrible after the covid shutdowns. They are charging more than the premium companies and not providing the equivalent service on par with the prices. Safe to say that I won't be recommending Globus and Cosmos tours to anyone. Try other tour companies that are on the market.

Lynda Bailey (Google Reviewer)  

I really enjoyed my Cosmos...

11-Jun-2024

I really enjoyed my Cosmos tour to Italy last September. However I was totally disappointed by two major things which completely changed the atmosphere of the holiday for me. One was the 'last minute' rearrangement of one of our hotels which then put us well outside of Florence on a trading estate for two nights instead of walking distance from the city walls. That completely blocked any plans or ideas of enjoying Florence in the evening. My biggest disappointment was the terrible travel arrangements and associated advice about travelling through Heathrow Cosmos put in place for me and for which they refused to be accountable despite the fact that they had made the ticket booking on my behalf and I had asked them for appropriate check in advice at all key points before I travelled. As a result I was put on standby when I should never have been (even the BA departure staff were shocked at this) and separated from my luggage which travelled on a later flight. I spent over 6 hrs of my first day in Rome in the airport waiting for my luggage and subsequent transfer to my hotel, without any assistance from Cosmos or BA airside staff. When I complained after my holiday, Cosmos would not take any responsibility at all for the fact that I lost the first day of my holiday and approx. 50% of the time I was due to spend in Rome, preferring to blame BA who in turn were uncontactable about my complaint. Very poor customer service indeed.

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Thursday - Tuesday

May 08, 2025 - May 20, 2025
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Operator discount: -$441

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$7295 $6728

Operator discount: -$567

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Operator discount: -$567

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Operator discount: -$567

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Operator discount: -$567

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$7799 $7232

Operator discount: -$567

Prices last published on 20-Nov-2024

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  • Low Deposit

    Globus requires a minimum deposit of 200 GBP per person or the full booking value, whichever is less, with the final balance not due until 90 days before departure.

  • Cancellation Policy

    We don't charge a cancellation fee, here is a summary of globus charges.

    Up to 91 days before tour starts: Forfeit 100% of deposit.

    At 90 days before tour starts: Forfeit 50% of booking price.

    At 29 days before tour starts: Forfeit 80% of booking price.

    At 1 days before tour starts: Forfeit 100% of booking price.

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