A Cruise Through Four Exquisite European Valleys (port-to-port cruise)
A Cruise Through Four Exquisite European Valleys (port-to-port cruise)
A Cruise Through Four Exquisite European Valleys (port-to-port cruise)
8 Days Starting in Saarbrücken and ending in Eberbach
Visiting: Saarbrücken, Saarburg, Bernkastel-Kues, Cochem, Koblenz, Rüdesheim am Rhein, Heidelberg, Eberbach
Tour operator:
Ship Name:
MS Elbe Princesse IIShip Capacity:
81
Tour operated in:
English , FrenchTrip Styles:
Tour Overview
Only with us: Discover the cultural and historictreasures found along the Rhine, Neckar, Moselle, and Saar on an amazingfour-river cruise. The height of the trip is, without a doubt, the impressivenatural bend along the Saar River. Admire idyllic landscapes as they peacefullyroll by and visit well-known cities such as Heidelberg, Koblenz, Cochem, andmany more. Traditions, art, and winemakingeach location is a new adventure.
Itinerary
Day 1 : Saarbrücken
Location: Saarbrücken
Possible transfer by coach to Saarbrcken.(2) Passengers are welcome to board our ship at 6 p.m. After comfortably settling into your cabins, well introduce our crew at a welcome cocktail before dinner on board. Enjoy a free evening.
Day 2 : Saarbrücken
Location: Saarbrücken
Well spend the morning cruising on the Saar River. The Saarschleife, or Great Bend,is one of the top tourist destinations in the region. We'll reach this intriguing locationnestled within a deep green forest near the small city of Mettlachin the afternoon. We'll continue cruising to Saarburg. We'll remain in port overnight.
Day 2 : Saarburg
Location: Saarburg
Day 3 : Saarburg
Location: Saarburg
Well spend the morning cruising on the Saar and Moselle Rivers towards Trier. Well arrive at the end of the morning. Optional excursions: - CLASSIC: A guided tour of Trier. Discover the Roman vestiges and heritagein Trier, the splendid view the city offers of the Moselle, and its magnificent landscape. Trier is known for its well-preserved Roman and medieval buildings, but it is also home to some impressive churches as well. Well have a look atthe amphitheater, the imperial baths, the Roman basilica, and the Porta Nigra, one of the best-preserved Roman city gates.- DISCOVERY: Treetop Walk Saarschleife. See the Saarschleife from a different angle. We will leave by coach for Mettlach. When we arrive, take a hike through the treetop walk and discover the beauty of the surroundings from 137 feetabove (42 m.). See the longest river bend in Germany from this breathtaking observation point.We'll return on board the ship and cruise to Cochem overnight.
Day 3 : Bernkastel-Kues
Location: Bernkastel-Kues
Day 4 : Bernkastel-Kues
Location: Bernkastel-Kues
Wellspend the morning cruising the Moselle River to Cochem. Sit back and watch thescenery roll by as we cruise through deep valleys and past lively cities andpicturesque villages. Well arrive in Cochem in the early afternoon. Strollingthrough Cochem is an undeniable pleasure. Its historic streets, small squares,and superb houses with colorful facades line the banks of the Moselle. Optionalexcursions:- CLASSIC: Guided tour of Reichsburg Castle. Youll be transferred toReichsburg Castle on a mini-bus. The Imperial Castle sits on a mighty crag overthe Moselle River. Well enjoy a guided tour of this magnificent building thatdates back to the year 1000. After being destroyed by the French in the 17thcentury, it was rebuilt from scratch in a Neo-Gothic style by a local Germanbusinessman. After a visit to the castle, enjoy some free time in the city.Take a stroll through the narrow, winding streets and enjoy the ambiance fullof lovely half-timbered homes with slate roofs and the historic square near thetown hall.- DISCOVERY: Panoramic urban hike through Cochem. Walk along the Moselle Riverbefore crossing the bridge to stroll on the small, picturesque streets linedwith half-timbered homes in the old part of town. Here, you'll run across SaintMartin's Church, the Kapuzinerklostera former Capuchin monasteryand themarketplace. Next, you'll leave the city limits and arrive in the natural calmof the forest by following a footpath leading to the castle with a magnificentview of Cochem and the river below. As you return down the hill to the uppercity, you'll hike through Am Tummelchen, which has a great view of the castle.Enjoy afree evening. We'll remain in port overnight.
Day 4 : Cochem
Location: Cochem
Day 5 : Cochem
Location: Cochem
We'll spend the morning cruising to Koblenz, located at the confluence of the Rhine and Moselle Rivers. We'll glide by idyllic scenes contrasting cities and countryside. We'll arrive at the beginning of the afternoon. Optional CLASSIC / DISCOVERY excursion: A guided tour of Koblenz and the Ehrenbreitstein Fortress. Located at the crossroads of the Rhine and Moselle regions and surrounded by several mountain peaks, Koblenz is a rich mosaic of culture and history. Well take the funicular railway up the hill to visit the historic castle, where we'll have a magnificent view across the city and valleys. Youll immediately understand the strategic importance of this fortress throughout history, as the lands stretch as far as the eye can see. Enjoy a free evening. We'll remain in port overnight.
Day 5 : Koblenz
Location: Koblenz
Located in the West of the country, Koblenz is one of the oldest cities in Germany. It is situated on both banks of the river Rhine, at its confluence with the Moselle River. The beginnings of Koblenz can be traced back to its military beginnings around 8 BC. The city is rich in its history and heritage and is easily explored on foot. Take the cable car crossing over the river Rhine for spectacular aerial views or enjoy the city from the one thousand year old fortress, Ehrenbreitstein. The upper middle Rhine Valley is a UNESCO World Heritage Site and its unique landscape can be enjoyed and discovered through the interactive multimedia journey at the Romanticum. Historical and architectural sites of interest include Stolzenfels Castle, the Electoral Palace of Koblenz and Old Town. From the romantic winding streets and small squares of Old Town, stroll through the alleyways from the Church of the Holy Virgin to the St Kastor Basilica and enjoy the picturesque buildings and squares along the way. Koblenz is also very popular for its Riesling and strong Spatburgunder wines since the Romans introduced it two thousand years ago.
Day 6 : Koblenz
Location: Koblenz
Thism orning, well pass through the beautiful and romantic Rhine Valley. Majestic castles, mysterious ruins, and famous vineyards dot the countryside known for its legendary German royalty and fabled Lorelei Rock. Well arrive in Rdesheimin the early afternoon. Optional excursions: - CLASSIC: Tourist train, wine tasting, and Siegfrieds Mechanical MusicCabinet in Rdesheim. First, we'll enjoy a guided tour of the local vineyards on a tourist train. Then, well participate in a wine tasting in the historic rooms of the Bassenheimer Hof. Afterwards, well head to Siegfried's MechanicalMusic Cabinet Museum, located in a lovely, 15th-century building. This museum holds a collection of fascinating musical instruments ranging from tiny, delicate music boxes to an enormous orchestrion.- DISCOVERY: Hike through the vineyards in Rdesheim. You'll walk to the center of Rdesheim to take a charming gondola lift to the imposing Niederwald Monument. From there, youll have a great view of the small city, the vineyards, and the Rhine. You'll continue hiking through the vineyards to the Abbey of St. Hildegard, built in the early 20th century. Youll be free to visit the abbey on your own and return to the ship on foot through the vineyards.In the evening, the famous Drosselgasse with its numerous cafs, bars, and music awaits you.Our ship will cruise towards Heidelberg overnight.
Day 6 : Rüdesheim Am Rhein
Location: Rüdesheim am Rhein
Rudesheim am Rhine is a town in the Rhine Valley in Germany and part of the UNESCO World Heritage Site of Rhine Gorge. It is known for its production of Riesling wine and has been popular for its wine making since ancient times. The Medieval Bromserburg Castle is home to the Rheingau Wine Museum and wine is a crucial part of Rudesheimer culture. The town is surrounded with vineyards and wineries, as well as many local wine bars and seasonal wine taverns. Wine tasting is a must do in Rudesheim and dining out is a great accompaniment. The local cuisine is seasonal and is closely intertwined with the wine growing traditions together with soups such as Zwiebelkuchen, Handkäs mit Musik and Spundekäs. Nordic Walking is popular around town, with five adventure trails around the vicinity, as well as many popular cycling routes. Great views of the town can be found from the water, the cable car to Niederwald Monument and the Monument itself. Old Town has the best examples of the town’s architecture with Eagle Tower, Oberstrasse and Rheinstein Castle some key sites to visit.
Day 7 : Heidelberg
Location: Heidelberg
Well arrive in Mannheim during the morning. Optional CLASSIC / DISCOVERY excursion: Heidelberg. We'll set out for Heidelberg, the heart of German Romanticism, by coach. Meeting up with our tour guides at Heidelberg Castle, we'll learn about the history of these magnificent, pink-sandstone ruins. The castle has a history that is almost as old as the city itself. From either the Great Terrace or the gardens, enjoy the amazing view of Heidelberg, the Neckar River, and the valley. On a clear day, you can see forever...or at least to Mannheim. Also enjoy a stroll through the castle gardens, once considered a masterpiece of their time. Our guides will then bring you to the older section of the city to see the fascinating Church of the Holy Spirit, which has changed denominations more than ten times throughout its history. Well return on board in Heidelberg and begin cruising to Eberbach. Once we arrive, enjoy a walk through this charming medieval city overflowing with half-timbered homes, ancient fountains, and impressive strongholds.Tonight is our festive gala evening. We'll remain in port overnight.
Day 7 : Eberbach
Location: Eberbach
Day 8 : Eberbach
Location: Eberbach
Enjoybreakfast on board this morning before disembarking at 9:00 a.m. Possible transfer by coach to Strasbourg.(2)
Ship Details
MS Elbe Princesse II
Ship Overview
The MS Elbe Princesse II, joining its identical sister ship - Elbe Princesse - was inaugurated in 2018 and cruises the Elbe River. It is CroisiEurope’s third paddle riverboat and our second ship to travel between Berlin and Prague. The interior is decorated in natural tones - khaki, emerald, and anise - reminiscent of the abundant nature along the riverbanks. Velvet and brass highlights on the furniture add a cozy and chic allure.
The main deck cabins have large windows, and the upper deck cabins feature a French balcony with sliding-glass doors. All meals during the cruise are served in the restaurant on the main deck, which can be accessed directly from the lounge and bar. The restaurant is surrounded by panoramic windows that give fantastic views of the scenery as it flows by. The lounge and bar on the stern of the upper deck is where cocktails, games, dancing, and other funfilled evenings take place.
The lounge has outdoor access so you can have a drink while enjoying the feel of the open air. The sun deck, with chairs and sun loungers, is the best place on the
ship for an unobstructed view of the sites.
Ship Details
Ship Name:
MS Elbe Princesse II
Adults Only Areas:
no kids
Ship Children Facilities:
none
Ship Nursery:
none
Smoking Areas:
some
Ship Size:
boutique
Ship Class:
5 Anchor
Ship Style:
premium
Ship Type:
river
Ship Currency:
EUR
Ship Language:
fr+en
Ship Capacity:
81
Ship Crew Count:
25
Number of Decks:
3
Number of Cabins:
42
Number of Large Cabins:
0
Ship Launch Year:
2018
Ship Length (Meters):
101 M
Ship Width (Meters):
10.6 M
Deck Plans
Main Deck
RestaurantDouble Cabin Cat. ADouble Cabin Cat. BDouble Cabin Cat. C
Sun Deck
Sun LoungersFitness Classes
Upper Deck
ReceptionLounge Bar with Dance FloorTerraceDouble Cabin Cat. ADouble Cabin Cat. BDouble Cabin Cat. CPRM Cabin Cat. CSingle Cabin Cat. A
Cabins
There are 40 cabins on board, split between the upper and main decks.
Double Cabin (Grade GLS_PP GLS_PS A_GLS_PS B_GLS_PS C_GLS_PS A_GLS_PP C_GLS_PP B_GLS_PP C_PMR_PS )
Adjustable twin bedsTVTelephone (for internal calls only)SafeIndependent air-conditioningElectricity 220VWi-FiThere is one cabin on board adapted for passengers with reduced mobility.
Main Deck 2 Adjustable Twin Beds Cat A (Grade A_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with high window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Upper Deck 2 Adjustable Twin Beds Cat B (Grade B_GLS_PS )
Spacious and comfortable cabin equipped with French balcony, two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the upper deck, its french balcony with sliding window offers a great view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Upper Deck 2 Adjustable Twin Beds Cat C (Grade C_GLS_PS )
Spacious and comfortable cabin equipped with French balcony, two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the upper deck, its french balcony with sliding window offers a great view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 2 Adjustable Twin Beds Cat C (Grade C_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with high window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 2 Adjustable Twin Beds Cat B (Grade B_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with high window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Single Cabin (Grade 1L_PPSGL 1L_PSGL A_SGL_PS )
TVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Twin Cabin (Grade GLS_PP GLS_PS A_GLS_PS B_GLS_PS C_GLS_PS A_GLS_PP C_GLS_PP B_GLS_PP C_PMR_PS )
Adjustable twin bedsTVTelephone (for internal calls only)SafeIndependent air-conditioningElectricity 220VWi-FiThere is one cabin on board adapted for passengers with reduced mobility.
Upper Deck 2 Adjustable Twin Beds Cat A (Grade A_GLS_PS )
Spacious and comfortable cabin equipped with French balcony, two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the upper deck, its french balcony with sliding window offers a great view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Upper Deck Double Bed - Accessible Cabin Cat C (Grade C_PMR_PS )
Comfortable cabin adapted for passengers with reduced mobility and equipped with French balcony, one double bed, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the upper deck, its french balcony with sliding window offers a great view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Upper Deck 1 Bed Single Cat A (Grade A_SGL_PS )
Cabin equipped with French balcony, one single bed, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the upper deck, its french balcony with sliding window offers a great view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Dining
The restaurant is located on the upper deck.
Restaurant
Located on the upper deck, the restaurant is where all meals are served during your cruise. It seats all guests at tables which vary in size with a panoramic view. The atmosphere is casual but elegant.
Entertainment
Lounge Bar with Dancefloor
The lounge tastefully decorated has panoramic views and is spanning the bow of the ship. Cocktails and games, dancing, and other forms of entertainment all happen here.
Sun Deck
Take advantage of the sun deck to relax! It is equipped with chairs and deckchairs, allowing you to cool off while enjoying a panoramic view of the magnificent landscapes.
Sun Deck & Terrace
Do not miss it to unwind ! It is equipped with recliners and deck chairs, so that you can enjoy the best views of your cruise.
Terrace
Located at the back of the ship, you can easily meet friends, relax enjoying the view.
Enrichment
Excursions
We offer on all our cruises numerous and surprising excursions. You may prefer to stay aboard our cruise ships and enjoy the tranquillity, but we have an extensive range of excursions we offer that are great ways to discover each country in detail. (All excursions are optional)Always with the help of our guides, you will visit tremendous cities, picturesque landscapes, and great activities with our bike rides, scenic tours, tastings, whole days visits or evenings out to appreciate the cities by night.To offer you the best experience, we offer classic or discovery excursion packages, the latter offering atypical tours, original themes or even helicopter flights.
Kids and Teens
There are no children's facilities on board.
Health & Fitness
Relax on the sun deck or go for an early morning fitness class.
Fitness Classes
Start your day joining us for a morning fitness class on the sun deck.
Gratuities
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew.
This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels.
A tip between £5 and £10 per day per person is an average, but each passenger is, of course, free to give what they want.
An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking.
Useful Information
Age Restriction
Reservations from minors shall not be accepted by the travel agency but must be made by the parents or other adults of more than 18 years of age with the necessary authorisations. Minors of under 18 years of age are not permitted to travel on board unaccompanied. They must be accompanied by parents or adults of more than 18 years of age. No alcoholic beverages shall be served to minors on board. Proof of the customer’s age may be requested by the ship’s personnel.
Babies on board: bring your own equipment
Due to space constraints, our ships do not have "baby" equipment on board.If you are travelling with an infant or baby, please be sure to bring the necessary supplies and equipment, such as a travel cot, a pushchair, a child carrier, nappies, etc.For children over 1 year old, remember to book age-appropriate menus at the time of booking. For your comfort, we can warm baby bottles and food for your children.
Dietary Requirements
Please advise the reservation agent at time of booking of any special dietary requirements you may have and they will make every effort to accommodate your request.
Disabled Facilities
All passengers shall ensure that they are medically, physically and / or in a psychic way fit to undertake a trip without endangering their life or the life of others. No medical services are offered aboard our ships. Any passenger with a physical or mental incapacity, limited capacity of mobility, having an illness requiring treatment or medical care, or pregnant women should inform the travel agent at the time of booking. No reservations can be accepted for passengers whose physical or mental condition is likely to render their participation in the cruise or in the vacation impossible or dangerous for themselves or others, or who require forms of care or assistance impossible to guarantee aboard ship, notably because of unsuitable infrastructure. Some suppliers (hoteliers, airlines and cruise companies, etc) may require a medical certificate confirming that the passenger is fit to travel or they may refuse to accept the booking if they feel that they will be unable to guarantee any assistance or treatment deemed necessary for the health and well-being of the passenger. Participation in the voyage and in excursions is subject to the condition of the passenger having sufficient mobility. If necessary, the disabled may be accompanied at their own expense to obtain the required assistance.If CroisiEurope considers it strictly necessary for the safety and comfort of the passenger, bookings of persons with disabilities or reduced mobility will be subject to the condition that a companion able to assist the disabled or mobility-impaired passenger be present. This requirement is entirely dependent on CROISIEUROPE’s assessment of the safety related needs of the disabled or mobility-impaired passenger and may vary from one route to another and/or from one boat to another.If the disabled or reduced mobility person requests and requires special assistance (care, supervision), they must be accompanied by a companion who can provide the required assistance at their own expense.All personal accidents, diversions or forced stopover costs disrupting the course of the cruise shall be at the liability of the passenger having concealed his unfitness to travel.We recommend the wearing of footwear suitable for life aboard and for excursions with non-slip soles.Some vaccinations, although not mandatory, may be recommended by health authorities.
Dress Code
During the day, you will be more comfortable in a casual outfit.We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet.Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella.Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions!Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie.Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.
Health
There is no nurse or doctor on board the boats of our fleet. In the event of an emergency, the purser will contact the nearest hospital or medical service, the boat will make stop-over so that medical care can be provided as quickly as possible to the person.A defibrillator is available on board each boat. On board, at least two people hold the Lifeguard Rescuer at Work certificate and have been trained to use this device.If you are worried about a health problem, please consult your doctor before going on your cruise and undergo a complete check-up. We remain at your disposal in case of emergency.Finally, do not forget to bring any medication packaged in their labeled boxes) and the corresponding prescriptions. Have them renewed if necessary before your departure.
Languages on Board
The official languages ??on board our ships are French and English.Our team members and tour guides speak English fluently. They also speak other major European languages, such as German, Italian and Spanish.Indeed, CroisiEurope has more than 19 different nationalities among its employees (French, Germans, Austrians, Hungarians, Spaniards, Italians, Portuguese, Filipinos ...)On board, menus, information about the cruise, shore excursions, and important messages are communicated in French and in English. They may also be advertised in another language, depending on the nationality of the passengers on board.
Safety on board
All our ships (except the African Dream) are certified Bureau Veritas.Life jackets and life buoy are located in your cabins as well as on the sun deck.During the presentation of the crew, all safety insctructions will be provided.For safety reasons, it is forbidden to smoke on board any of our fleet , as it is a closed environment. However, smokers are invited to go to the sun deck, where ashtrays are provided.Animals are not accepted on board.
Smoking Policy
For safety reasons, it is forbidden to smoke on board any of our fleet , as it is a closed environment. However, smokers are invited to go to the sun deck, where ashtrays are provided.
Special Diets & Allergies
Please inform us at the time of your booking whether you require a special diet or suffer from allergies. Our cook will offer you a fully adapted and tasty menu.
Taking Care of Our Environment
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset.We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and beyond our legal obligations. We are continually reflecting on how we can expand our green efforts.After conclusive tests carried out on the Seine River with our partner AS Energy, our ships now use GTL fuel. Gas-to-Liquid fuels combust more uniformly and result in lower emissions.Here are other environmental initiatives we would like to share with you:Installation of water-saving devices on our ships that reduce freshwater consumption by 35% and, as a consequence, the amount of wastewater produced.Installation of on-board water fountains that filter public water and transform it into quality drinking water, saving 23 tons of plastic per year.Installation of wastewater evacuation systems on our entire fleet that are emptied into wastewater treatment facilities or urban sewer systems during ports of call.Installation of a wastewater recipient connected directly to the city sewer system at the CroisiEurope dock.All of our ship engines (Green Ship Label) respect the strictest European standards against pollution to help reduce greenhouse gas emissions.The latest onboard technology helps limit fuel consumption when cruising.We have insulated the ventilation in our engine rooms to reduce noise pollution.At ports, we systematically connect to power supply terminals (Powerlock connectors) whenever possible, and for our own docks, we are investing in these newer installations. In addition, most of our ships are equipped with energy-efficient electrical devices.In winter, our ships are moored at river ports with electrical terminals that power the vessels, which helps reduce noise and pollution.In Paris, we are providing excursions on electric buses that are quieter and pollute less, to everyone’s advantage.For the replacement of bath towels, we are trying to raise our passengers’ awareness using written messages and announcements.CroisiEurope follows the criteria outlined by Imprim’Vert in regards to environmentally friendly printing. All of the documents printed at our company is done so with vegetable-based inks on unbleached paper.All of our waste is sorted and compacted on board before being recycled.All food waste and biowaste are collected and converted into biogas by specialised companies.Used engine oil is collected and transformed by onshore specialists.We use biodegradable and environmentally friendly cleaning products.Exterior paints contain no pollutants.Plastic straws and cups have been replaced by biodegradable paper.Our company is affiliated with E2F, Entreprises Fluviales de France which brings together players in our sector to orchestrate collective actions regarding the immense challenges that lie ahead.
Wheelchair Accessibility
CroisiEurope welcomes passengers with reduced mobility and endeavors to facilitate their access to both the facilities on board and on the available excursions. Before booking, our company requires passengers with reduced mobility to mention their specific needs to their travel agent, so that they can be offered the most suitable ship.People with reduced mobility or have trouble getting around can benefit from adapted cabins on some of the boats in our fleet.Please note that our three-deck ships have lifts allowing direct access to various bridges, as well as the dining room, lounges and toilets suitable for reduced mobility people.Our ships with 2 decks, meanwhile, are well thought-out in terms of layout, so common facilities (restaurant, lounge bar, reception) on one level: the main deck, which also has cabins.Some of our excursions can cause difficulties for people with reduced mobility (walking for several hours, destabilizing floor coverings, elevation, etc.), participation in some excursions and travel is subject to the sufficient mobility of the passenger.
Wi-Fi
All the company's European fleet are equipped with free Wi-Fi for passengers. This internet connection is available in all lounges / bars and receptions. The Wi-Fi is free to use.For passengers who do not have computer equipment, we have equipped each boat (except those on the Volga, Mekong, and Africa) with a touch pad that can be lent to them when needed.
Check out our Q&As
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What documents will I receive before I travel?
All you need to know about the smooth running of your cruise is listed in your 'Travel Logbook', which you will receive before your cruise departure. It will be sent directly to you by email or by post before leaving.
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Personal expenses
The prices of our cruises are "all included on board", they include full board, drinks served with meals and at the bar (read the detail under heading "Package stay on board"). You are responsible for any personal expenses outside the boat, during excursions, purchases in our shop, or drinks that you choose from our special wine list and at the bar. How to pay on board? CroisiEurope only accepts euros on board the boats. We do not accept sterling, US dollars or any other currency. We do not accept travelers checks on board. Make sure you get euros before boarding, which will allow you to pay for all your purchases. CroisiEurope accepts American Express, Visa and MasterCard. You may wish to contact your bank or the company that issued your credit card to warn them that you are departing on holiday.
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What Ethical Travel credentials does the tour company have?
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset. We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and beyond our legal obligations. We are continually reflecting on how we can expand our green efforts.
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Dress Code
During the day, you will be more comfortable in a casual outfit. We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet. Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella. Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions! Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie. Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.
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Embarkation / disembarkation
Boarding and check-in on the ship is indicated on your boarding pass provided in your travel log. We ask that you respect this schedule. The ship itself is held to respect the schedules of navigation envisaged for the route, in order to respect the program of navigation throughout the cruise. If you arrive earlier in the day, you can generally leave most of your luggage on board our ships. Your agent can also inform our ships that you will be arriving earlier, when booking. At the end of the cruise, the landing is usually scheduled for 9:00 am for all passengers. In the event that we are responsible for your transfer to the airport, we will ensure that you arrive in time for your flight and connections.
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Your 'Travel Logbook'
All you need to know about the smooth running of your cruise is listed in your travel logbook, which you will receive before your cruise departure. It will be sent directly to you by email or by post before leaving. It will contain the following information: The port of embarkation / disembarkation; A voucher for airport / port / airport transfers if these have been booked through us; Boarding tickets to be handed in when you arrive on board; Any exchange vouchers (pre and post-routing, hotel nights, ...); Luggage tags; A presentation of the cruise programme; Useful information about the cruise; The list of proposed excursions.
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Languages spoken on board
Official languages on board : French and English.
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Can I join the tour once it has departed?
Missing your departure - this can happen for various reasons: a missed alarm call, a transport strike, an accident on the road, delays train or plane ... In this case, we ask you to notify us as soon as possible by calling the telephone numbers in your travel logbook. We will endeavour to do what is necessary to help you arrive safely.
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Tips
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew. This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels. How much should I leave? A tip between £5 and £10 per day per person is an average, but each passenger is, of course, free to give what they want. An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking.
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Free Date Changes
CroisiEurope Cruises allows you to make 1 free date changes, as long as the change is made at least 15 days before the start of the tour.
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Low Deposit
CroisiEurope Cruises requires a minimum deposit of 30% or the full booking value, whichever is less, with the final balance not due until 30 days before departure.
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Cancellation Policy
We don't charge a cancellation fee, here is a summary of croisieurope cruises charges.
Up to 90 days before tour starts: Forfeit 100% of deposit.
At 59 days before tour starts: Forfeit 50% of booking price.
At 8 days before tour starts: Forfeit 100% of booking price.
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